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City of Canby

Records Unit

The Records Unit is staffed by civilian personnel responsible for data entry, and the control, maintenance and retrieval of police reports and documents.

Police Reports & Public Records

Much of the information that the Canby Police Department stores is routinely available to the public for a fee:

  • Non-criminal accident reports
  • Some property crimes reports
  • Tow reports
  • Basic information on arrested adults

There are exceptions under the law that restrict the release of some records deemed confidential or sensitive, or as exempt from public disclosure. Examples of confidential or exempt information include (but are not limited to):

  • Elder Abuse            
  • Child Abuse   
  • Juvenile Records      
  • Physical and mental health information
  • Information related to an ongoing investigation
  • Certain personal information

The first step in the process is to complete a Police Records Request form and submit it to the Records Unit. Within five (5) business days, the Records Unit will send you a written email response confirming receipt of your request, along with an estimate or actual cost of the record(s) being requested, and directions for making a payment. If additional research is required before a cost estimate can be provided, you will be notified. Once your payment has been received, the report will be prepared for release, which may take up to an additional ten business days. Email is the preferred method of communication. You will be contacted by phone only when no email address is provided.


Contact Information:

Business Office Hours:  Monday thru Friday, 8:00 AM until 5:00 PM
Business Phone: 503-266-1104  Fax 503-266-9316
Email:  PDRecords@canbypolice.com

Towed Vehicle Release

Vehicle tow releases are processed 24 hours/7 days a week: Monday through Friday at the Records counter – OR - after hours and on weekends by using the blue dispatch call box in the facility entrance to call an officer.  For more information on documents required for release of a vehicle, click the Towed Vehicle Release document.

Alarm Permits

Go to Alarm Permits page for more information on permits, false alarms and associated Alarm fees.


Canby Police • 1175 NW 3rd Ave. • Canby, OR 97013
Emergency Dial 911 • Non-Emergency Dispatch 503-655-8211 • Business Phone: (503) 266-1104

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