The Canby Police Department is continuously striving to provide the
highest quality service by monitoring the performance of its employees.
As a means of maintaining both police performance
and police community relations, the Canby Police Department:
- Encourages citizen recommendations for improvement
in our policing.
- Welcomes the commendations of police personnel
who admirably perform their duties.
- Encourages complaints and/or questions about the
Department's performance or actions of its members and employees.
Procedures For
Registering
A Commendation Or Complaint:
If you wish to commend a police officer or an
employee, or if you feel that a police officer or an employee has acted improperly, you may register your
commendation or complaint in the following way:
1. At any time come to the front desk of the
Canby Police Department at 122 N. Holly and request to speak with a supervisor.
2. If you cannot come to the Department, and you feel
you must speak to a supervisor immediately, call the Canby Police Department at
503.266.1104 and you will be assisted.
3. We encourage you to print the following form and use it to submit your
complaint or commendation. The form must be printed and filled out completely and accurately.
Download form in PDF format. (Adobe Acrobat Reader is necessary to print the form) and bring it or mail it to:
The Canby Police Department
122 N. Holly
Canby, Or 97013
Complaints
All complaints will be promptly and thoroughly
investigated. Any person has a right to file a complaint against any police employee, without fear of retaliation
, even if that person has a pending criminal charge. Your confidentiality will be respected.
The assigned supervisor will interview the concerned
parties and their witnesses, record their statements and gather other relevant information. A Supervisor will contact you
should additional questions arise during the investigation.
Should the complaint be of a very serious nature, or
involving personnel from more than one division, the Chief may elect to assign a special investigator.
Upon completion, the investigation will be forwarded
to the Chief of Police who will review the findings, recommend disciplinary and/or
corrective action on sustained complaints.
The Chief of Police will categorize the complaint
according to the following criteria.
1. Unfounded
When the investigation indicates the allegation is false
or untrue.
2. Exonerated
When the investigation indicates the
act occurred but the act was justified, lawful and proper.
3. Not Resolved
When the investigation discloses insufficient
evidence to prove or disprove the allegations made.
4. Sustained
When the investigation discloses that the allegation is
true.
When the complaint is sustained, appropriate
discipline and/or corrective action will occur.
Discipline may be a letter of reprimand, suspension
from duty without pay, or termination. Corrective
action includes but is not limited to counseling,
training, and special performance requirements.
You will be advised of the disposition of your
complaint.
Commendations
There is no greater form of recognition a police
officer or employee can receive than a compliment from someone whose life we have touched and made
better.
Commendations can consist of any form of recognition
from a citizen's letter to the award of a service medal. Letters should describe the events or incident
along with the officer or employee's name(s) involved. Please include the specific action which
impressed you or helped you. The circumstances surrounding the
employee's action will be considered when deciding the level of recognition the employee
deserves. In all cases, especially letters of appreciation, the police employee and his or her
supervisor and the Chief of Police are made aware of the outstanding performance and a copy of the letter
is placed in the employee's personnel file.
Each person who commends an employee is notified
by the Chief of Police that a commendation was received and what action was taken.
Canby Police Department
122 N. Holly
Canby, Or 97013
Office
Hours:
Monday through Friday
8:00 AM to 5:00 PM
or by prearranged appointment
Messages may be left
after hours
by calling 503.266.1104
All messages are confidential.
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